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Returns and Refund Policy

Last updated July 8, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a store credit or an exchange. Please see below for more information on our return policy.


All return requests must be made within the specified warranty period. All returns must include proof of purchase and be made in writing to

Returns Process

To return an item, please email customer service at or call 876-960-1254, requesting the same. We will arrange to have the product reviewed on location for fixed installations. For other products, they may be mailed or delivered to the below address for assessment.

GMc Energy Limited

Attn: Returns

Suite CU1 Sovereign Village Center

Portmore, St. Catherine




After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow (7) business days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.




The following items cannot be returned or exchanged:

  • Items delivered and installed that display no material defects are covered by the manufacturer's warranty.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


Please Note

  • Sale items are FINAL SALE and cannot be returned

  • Items may only be returned if they display material defects covered by the manufacturer's warranty.



If you have any questions concerning our return policy, please contact us at:


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